5 Techniques for Buying a Plumbing technicianIt often seems that plumbers are a necessary evil. They straighten out your faulty plumbing. They also fix and service such things as your central heating boiler which - like the majority of essentials - always seems to make a mistake at the worst possible time. If a regular plumber is definitely promising to turn up "tomorrow" or simply never returns your calls because he is too busy, how will you select a new plumber and ensure they are more reliable?
Asking friends and neighbours who they use when they have a plumbing problem can be quite a good way to find a reliable plumber. Your pals will know firsthand whether their call was answered and returned, perhaps the plumber turned up somewhere near the agreed time and perhaps the charge was reasonable.
Ideally you should select someone who has been used for quite some time in a row. Which will raise your chance of getting good service that is worth the cash you spend for it.
2. Check they are registered
In the UK, the Gas Safe site has details of most plumbers who've passed their certification requirements. This at the least means your chosen plumber has been tested by an organisation that's a reputation to protect.
If there's any doubt - or if this really is the very first time you are using this particular plumber - don't take their reassurance that they are registered, spend a moment or two online plumber doing your own due diligence.
3. Check how long they have been trading
The longer the plumber has been trading, the better.
Ideally from the exact same address.
If you've got some old copies of Yellow Pages or the Phone Book acting as makeshift doorstops, you can flick through those.
Or even - and assuming the plumber has a web site - it is possible to discover how long their domain name has been registered. Just enter it in one single of the many online "WhoIs" tools, enter the domain name and you'll find when their domain was first registered. This provides you with advisable of the minimum period of time they have been trading. Always assuming that they have got round to registering a domain name - not necessarily certain with this trade.
4. Check their reviews
There isn't a Tripadvisor equivalent for plumbers but you will find sometimes reviews of plumbers on other sites and even yet in the Google results.
Much like any review, the odds of someone taking time for you to post a positive review will be a lot slimmer than the usual bugged customer posting an adverse review.
There may more often than not be the sporadic negative review. Just beware if you learn too most of them!
And beware if you learn way too many positive reviews without any negative ones interspersed.
You'll instinctively understand what looks natural - go with this first reaction as opposed to making the important points fit your overwhelming want to use the first plumber who actually answers their phone or calls you back.
5. If time permits, get another quote
OK, this isn't always possible in the real world. Especially for a profession that's notorious if you are poor to respond.
But especially for larger jobs such as for example replacing an entire central home heating, it's worth getting multiple quote for the work.
And if it is a larger job, check what type of guarantee you get. At least, you'll need the manufacturer's guarantee, so check you will get the completed card before you let your plumber leave. Don't go as far as laying a stinger in your drive but do ensure they've legibly completed the card including their (checked!) Gas Safe number if appropriate.